F A Q s

 

Please make sure to read everything. If I did not answer your question please contact me.

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HOW DO YOU PRONOUNCE THE NAME OF YOUR SALON?

'ROL-YA-T" it's a play on words "royalty"

 

HOW DO I BOOK, CANCEL, OR RESCHEDULE AN APPOINTMENT?

to book an appointment visit the book online tab.

for a more convenient way to book, reschedule, or cancel join my website.

 

HOW DOES BOOKING WORK NOW?

My calendar will be opened month by month on the first of the month before. Emails will always be sent out. Make sure to prioritize them and check junk mail.

Example: November 1st December books will open etc..

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WHAT 'S THE BEST WAY TO GET IN CONTACT WITH YOU?

The fastest way is via email or becoming a member on my website.

 

HOW SHOULD I PREPARE MY HAIR FOR MY APPOINTMENTS?

Please make sure your hair is De-Tangled and sectioned into 2 or 4 sections. you will be shampooed each and every appointment.

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DO YOU STILL WORK AT MORE THAN CURLY?

No. I am my own Business

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WHICH PRODUCTS DO YOU USE?

Morrocan oil, Ouidad and Matrix

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DO YOU CUT THE HAIR WET OR DRY?

The intial cut is done wet. When you book your appointment, you will be educated in detail, how and why I cut your hair specifically to your curl. I will also explain product use and share product knowledge. You will leave my salon educated about your hair.

 

DO I NEED TO BOOK MY CONSULTATION SEPARATELY?

No, each service comes with a consultation.

 

WHICH METHOD OF PAYMENT DO YOU ACCEPT?

CASH  in the exact amount (preferred)

CHECK  

CARD  I use square, Venmo, Zelle.

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DO YOU DO BRAIDS. STRAIGHTEN HAIR, PERMS, OR DO LOCS?

No, my specialty is Naturally curly hair.

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ARE YOU GOING TO STYLE MY HAIR?

Yes! you will be educated on how to do your hair at home naturally curly!

 

WHY CAN'T I BOOK COLOR IF I HAVEN'T HAD A HAIRCUT BY YOU?

Because if your hair is not shaped properly or unhealthy you will not get the desired results. Curly hair is different.

it's important to me to make sure your hair is healthy first over anything else. You can book a combo service!

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CAN I USE MORE THAN ONE DISCOUNT?

No.

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WHATS THE YOUNGEST AGE YOU TAKE?

The youngest age is 5.

 

DO YOU USE CHEMICALS?

No never to alter anyone's curly texture and yes, the only chemical used in my salon is color with no ammonia. The brand is Dia Light ,INOA (Lo'real brand) and OLIGO Black light for highlight services.

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DO YOU HAVE A REFFERAL DISCOUNT?

Yes! for each and every person you refer you'll get 10% off

 

I DONT SEE ANY OPENINGS, DO YOU HAVE ANY?

No, if you are seeing a grayed out calendar it means I am fully booked or my books for that month have not been opened yet.